General Selling Questions. I was told I would be contacted by the logistics team but have heard nothing. Despite spending £350.00 on an order, I have received the various packages, now unable to complete my return because there is no evidence in my order list of this order. Find the order in My Orders, click the “Return Item” button. Picture credit: Shein.com, How to return your order on Shein: A complete guide. Return Policy | SHEIN USA. Check their return policy webpage for a phone number or email address to contact about policy issues. The logistics company will contact you as soon as possible, please wait for the courier to pick up the package.

Select the mailing method: self-sending or pick-up service( choose the pick-up address). Once we receive your parcel in our Sydney warehouse, your refund will be automatically issued Return Methods 1. If your code isn’t accepted because it’s inactive, contact the business that sold you the merchandise. I cannot access my account to return a dress I bought. For reprint rights: Syndications Today, How to return your order on Shein: A complete guide Your email address will not be published. It's secure, convenient and free. Their wide variety of products include lingerie, bathing suits, capri pants, jackets, dresses, pajamas, track suits and even scrubs. I think I have typed in my email address wrong and that is why I cannot get into my account. Can you please send me a phone number so I can call to get this sorted. How to place order on Nykaa: A complete guide. Can't find your return label? Terrible customer service, please let me know how I make my returns asap or I will never purchase with you again and will make sure others don’t either. [article_name] | SHEIN USA. Hello, My order was split into two packages. I would appreciate if the second package would be resent. You can return either by shipping it with the label the company provides upon your request of return for free. Easy Return to Sydney Warehouse We will accept returns within 60 days from the purchase date. All the original tags should be attached to the product(s) upon return. The product(s) should not be used, worn, or washed. I had a customer request a return for reason “no longer wanted needed” 4 days ago. Your email address will not be published. Required fields are marked *. We approved it. brokemarys 2015-09-24 20:33:22 UTC #1.

Follow the same process as you do for other sites like go to the order and cancel item(if there are multiple item you can cancel the item one by one or in bulk). Return is not possible if you made any damage to the product(s). I have tried to contact you but it is very difficult. The return process is very easy. It was first started in the year 2008 and now it has customers in more than 200 countries around the globe. You can return the item within 40 days from the day of the delivery . SHEIN’s customers are all around the world, specifically in UK, Europe, USA, Australia, and Middle East. Print labels and prepare your shipment at home before dropping it off at the post office. Here is a list, Spotlight On Pangong, China build-up now clear in Depsang, Is 2020 the worst year for civilisation? But didn't people die? You have to explain everything and follow the information there. I have been trying to sort this out for weeks and your customer service is appalling.

You can return your product easily to SHEIN, within 45 days after the purchase. Manage your financial life in one inbox.

For shipping within Canada. But just in case they are not really satisfied, they can return the product(s).

Or you can also send it back at your own expense. Receive bills, pay stubs and statements as soon as they're issued. Follow the same process as you do for other sites like go to the order and cancel item(if there are multiple … SHEIN always tries to make its customers happy with the products. Use this return service from participating merchants to print your Canada Post return shipping label at home. SHEIN takes care of its customers and allows them to return a product in case they receive it faulty or do not like it. Despite several different passwords I still cannot gain access.

Please help me with this matter. It also deals with shoes, bags, and other fashion accessories. Print your label Print your return shipping label and tape it to the package. I have received one of them. Selling on Amazon.

Use your Canada Post return shipping label once only. Maybe MN should set up a Shein customer support and therapy group - although I can't imagine buying from them again!

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