Clear authority-responsibility structures facilitate answering questions like who will communicate with whom, who has authority over whom and increase the effectiveness of communication. But in certain situations where they are the sole and best judge, informality may be avoided. Following principles of communication make it more effective: The idea or message to be communicated should be clearly spelt out. Any delay in communicating the messages will serve no purpose except to make them (messages) mere historical documents as they lose their importance and effectiveness by the lapse of time. The words used in the message should be simple—communication, especially business communication, should not be a means to demonstrate the language skills of the speaker/writer. Speed – The communication system should be capable of carrying messages speedily. TOS 7. Sometimes, the communicator may make his voice loud or shrill in order to make the communication effective. 1. This is especially so in upward communication. Providing additional information would go a long way towards taking better decision by the receiver. No single employee should be burdened with the work of communication. Principle of Appropriate Language 3. There are seven C’s of effective communication: It means preparing every message standing into the shoes of the receiver.
Purpose of Communication 21.
Content Filtration 6. No doubt, all communications have a beginning, a body and an end. Communicate for tomorrow as well as today. Plagiarism Prevention 4.
So, the sender or communicator must make efforts to achieve the objective of this response. Principle of attention, i.e., Communication must draw attention of the communicatee.
Inadequate information may delay action and create confusion.
However, in day-to-day work, it is not always possible to sense the receiver’s state of mind; even so, the sender should ensure that he uses polite words to evoke favourable response to his communication.
ii. For this purpose, the idea to be communicated must be very clear in the minds of the communicator.
Clarity can be achieved through the following ways: i. Any delay in communication may not serve any purpose rather decisions become of historical importance only. Management, Functions, Directing, Process, Communication, Effective Communication.
Have A Goal. Timeliness. Adequacy 7. The idea behind emphasizing on the feedback aspect of communication is that it helps the sender to modify his subsequent communications in view of the reactions of the recipient – making for better and improved human relations. Take the opportunity, when it arises, to convey something of help or value to the receiver. A number of such networks may exist in the organization at a given point of time but management should consider the effectiveness of the communication network in the given situation and its effect of the behaviour of the communicatee before it finally chooses a network. However, brevity of the message must not be sought at the cost of clarity or completeness of the message. Listening is one of the most important tasks of the sender. Late messages are meaningless and the utility of communication is ended.
Communication, to be effective, requires continuous follow-up. Are you a teacher? It means that he should see whether the receiver has understood the message or not.
Avoiding ambiguity by correct punctuation, personal pronoun, proverbs, etc. In order to make the message effective it is necessary that the recipient’s attention must be drawn to the message communicated to him.
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